More Work, Less Time

A recent op/ed in The New York Times about productivity in the office caught my attention. The piece, “Be More Productive. Take Time Off,” was written by Jason Fried, co-founder and CEO of 37signals, a software company. I was expecting to read a regurgitation of the arguments I’ve heard a hundred times before about how we’re a nation of workaholics. Much has been written about the 24/7 workweek, how Americans do not use all their vacation days and how taking a break to recharge batteries can have a huge impact not just on productivity, but on job satisfaction. I skipped this article at first and went on to read a piece on the same page about why race is still a problem for the Mormon Church. But I found my way back to the “Take Time Off” essay and discovered that Mr. Fried took the argument a little further than I’d been expecting.

His company, 37signals, has tried to integrate seasonal change into their calendar. He points out that after childhood, seasons cease to have functional meaning. “Work in February is the same as work in May. June’s the same as October. And it would be hard to tell August from April,” he says. Mr. Fried acknowledges that some professions (accounting comes to mind) have times of year that are busier than others, but he says that volume does not necessarily mean change.

His firm has different initiatives based on the seasons. In the summer, which he defines generously as from May to October, his company has four day work weeks. He says the surprising take-away from this experiment is that “better work gets done in four days than in five.” His reasoning is that because workers have less time to accomplish things, they waste less time. I can’t help but wonder if this initiative really works as well as Mr. Fried is claiming. If workers are getting more work done in a four day week, could it be because they’re logging more after-hours time, either officially or unofficially? Or does the smaller window of time really spur efficiency?

Mr. Fried also talks about the success his firm has had with an initiative called “June-on-your-own,” where all regular work is abandoned for a month and employees are encouraged to undertake creative initiatives. Maybe this works for Mr. Fried’s software company, but it is hard to imagine a concept like this translating into a client service heavy industry like public relations. Still, the concept of a month especially devoted to creative work (what we would call Breakthrough Ideas at Prosek) is definitely attractive.

What do you think about Mr. Fried’s points about following the seasons? Is it possible to get more done with less time? End of Story

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3 comments “More Work, Less Time”

I have to agree with Mr. Fried. I used to work at a company in Boston where the office closed every Friday at 3pm. I noticed people being more efficient so that they would be able to leave and start their weekends. I also think it boosts office morale, which makes for a better work environment.

For me, I tend to be most efficient before I leave for vacation or am taking time off, since I know I have more to do in less time.

I agree, it creates a sense of urgency which produces more productivity in a shorter amount of time. A 4 day work week is unheard of and is rare. This rarity and uniqueness will motivate the employee to accomplish his or her work. In the end, everyone has their own pace and tempo in executing tasks but if anyone was given the option for an extra day off I am pretty sure they would produce the task at a much quicker rate. Hey, who wouldn’t like a 3 day weekend?

I’m very skeptical that the practices espoused by Mr. Fried would apply universally or scale to large firms. In my experience working at both small and medium-sized firms, there has never been a shortage of real work to do. Developing product enhancements and customer-driven development always takes precedent; it is hard to imagine that permitting engineers to work an entire month on pet projects would be acceptable to customers or shareholders (once the company gets large enough.)

Likewise, in certain industries, such as the 24×7 world of global financial services, providing Fridays off is probably not feasible.

I suspect 37signals hasn’t faced these issues yet, as their company is still small. According to CrunchBase, a free tech company database, they have around 20 employees. Would this work with 200, or 2000 employees?


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