Posts by Lauren Argenti

I’ve been doing a lot of thinking about the “proper” use of social media. Having recently graduated from college, I’m used to social media being used in its true sense… socially. Facebook, Twitter, Tumblr and blogs are not part of a “brand management” campaign in the eyes of the average college student.

In my experience, a blog or social feed (Twitter, Facebook, etc.) will only be followed or “liked” if the brand, content or cause is something that the follower would want to broadcast to their whole network. For example, when I started working at Prosek Partners, I immediately updated my LinkedIn page so that my entire network could find out about the great company I was working for. The brand of Prosek reflected something that I was proud of sharing with my LinkedIn connections. However, as I have further deepened my understanding and interaction with social media from a business perspective over the last few months I’ve repeatedly seen companies trying to create a “social media brand” that is unique from its core business brand. This doesn’t seem to make much sense. At the end of the day, no matter how much I love my Knockaround sunglasses, I’m not going to like them on Facebook because I don’t feel compelled to broadcast my preferred eyewear in the same way I did my excitement for joining Prosek.

My brother-in-law recently sent me this article from Inc. magazine that finally addressed this issue of social media brand disconnect. Jeff Haden did a bit of research on the subject and ended up interviewing Shama Kabani, author of The Zen of Social Media Marketing. Kabani’s point is relatively simple: social media is not as much about connecting with other people as it is about explaining and building your own personal image. So while I’m not likely to promote a brand for brand’s sake, I might join a group or discussion that allows me to be part of a culture or conversation that I feel will further develop my personal brand. Kabani argues that if companies think about their consumers and what kind of image they want to project, they can more easily engage with them on all social media platforms.

What do you think is the best way to promote a brand’s image on social media sites? Where do you draw the line on your “likes” on Facebook? Share away within the comments. End of Story

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Written on July 26th, 2012 by
Categories: Branding, Public Relations, Social Media | 2 Comments »

Image Credit: Hawaii State Ethics Commission

I’m always skeptical of corporate codes of conduct because the terms are usually over-simplified and filled with jargon. “Practice radical transparency,” “create shared value,” or “do what is right, not just what is required.” While I believe that these are all positive ideas, talking the talk does not create an ethical company. Defining ethical standards is absolutely important to start the conversation on this subject, but the cultural integration of these values is difficult and takes much more energy and focus.

These were all of the subjects on the table at a conference I attended last week that was hosted by AECOM and Ethisphere. At the event our own CEO Jen Prosek served on a panel of experts that discussed a number of ethical issues and the unique way in which ethical dilemmas present themselves across varying industries. Jen was the first to argue, “the CCO has to push the envelope to see if the company is walking the walk.” Jen’s anecdotes on the panel only reaffirmed my great decision to come to an organization that prides itself on doing business the right way.

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Written on July 3rd, 2012 by
Categories: Leadership | No Comments »

I recently returned from spending a few months studying abroad in Paris, France. I had the incredible opportunity to take classes about the history and culture of the city while rapidly improving my French language skills. I also had the chance to experience living in a confusing and exciting city without the aid of my most prized possession... my iPhone. Here in New York, I use my iPhone for essentially everything that I need on the go. Can’t find that restaurant where I’m meeting my sister? Look it up on Google, plug it into Maps, and I’m there in five minutes. Want to go to the movies? Look up the reviews and times on Flixster. Love the song I heard on the radio? Shazam, I have the name in one minute and am immediately sent to the iTunes store where I can download it.

Life in Paris was definitely different without all of these things literally at my fingertips. When I was lost in this city, I was seriously lost. Many times I would ask multiple people for directions who would all point me down different roads, around different corners, and into more unknown territory. I don’t want to say that I enjoyed being lost because I definitely did not, especially when the sun was setting and I had no credit left on my pay-as-you-go mobile to call my friends. What I did enjoy though, was finding my way. When it finally clicked; when I finally realized that I could take the 12 train to Odeon instead of the 6 all the way to the 4, I had a sense of accomplishment that you just can’t get from the Hopstop app.

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Written on August 11th, 2011 by
Categories: Main Street, Miscellaneous Musings, Social Media | 4 Comments »