Posts by Olivia Offner

A recent op/ed in The New York Times about productivity in the office caught my attention. The piece, “Be More Productive. Take Time Off,” was written by Jason Fried, co-founder and CEO of 37signals, a software company. I was expecting to read a regurgitation of the arguments I’ve heard a hundred times before about how we’re a nation of workaholics. Much has been written about the 24/7 workweek, how Americans do not use all their vacation days and how taking a break to recharge batteries can have a huge impact not just on productivity, but on job satisfaction. I skipped this article at first and went on to read a piece on the same page about why race is still a problem for the Mormon Church. But I found my way back to the “Take Time Off” essay and discovered that Mr. Fried took the argument a little further than I’d been expecting.

His company, 37signals, has tried to integrate seasonal change into their calendar. He points out that after childhood, seasons cease to have functional meaning. “Work in February is the same as work in May. June’s the same as October. And it would be hard to tell August from April,” he says. Mr. Fried acknowledges that some professions (accounting comes to mind) have times of year that are busier than others, but he says that volume does not necessarily mean change.

His firm has different initiatives based on the seasons. In the summer, which he defines generously as from May to October, his company has four day work weeks. He says the surprising take-away from this experiment is that “better work gets done in four days than in five.” His reasoning is that because workers have less time to accomplish things, they waste less time. I can’t help but wonder if this initiative really works as well as Mr. Fried is claiming. If workers are getting more work done in a four day week, could it be because they’re logging more after-hours time, either officially or unofficially? Or does the smaller window of time really spur efficiency?

Mr. Fried also talks about the success his firm has had with an initiative called “June-on-your-own,” where all regular work is abandoned for a month and employees are encouraged to undertake creative initiatives. Maybe this works for Mr. Fried’s software company, but it is hard to imagine a concept like this translating into a client service heavy industry like public relations. Still, the concept of a month especially devoted to creative work (what we would call Breakthrough Ideas at Prosek) is definitely attractive.

What do you think about Mr. Fried’s points about following the seasons? Is it possible to get more done with less time? End of Story

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Written on August 31st, 2012 by
Categories: Leadership, Miscellaneous Musings | 3 Comments »

Associated Press style, which is used by news organizations across the county, is what we follow at Prosek Partners. We don’t use Oxford commas; we write 4:30 p.m. instead of 4:30 PM; and we’ll write Mr. Edwards’ to designate possession when we know that really it should be Mr. Edwards’s because Edwards is singular.  AP style strives for as clean and simple a look as possible.

There are, however, a few places where the AP does not weigh in.  In the public relations field, we find ourselves writing publication names many times a day. Some days I probably write The Wall Street Journal more times than I write my own name. The question of whether or not publication names like The Wall Street Journal should be italicized is not as straightforward as some might think. We’ve all heard that italics are the proper way to designate a publication that runs in print. But the AP stylebook doesn’t say this. In fact, in over 300 pages of text, the AP style book does not address the issue directly at all. So what’s a PR professional to do? At Prosek, we tend to err on the side of formality and italicize publication names in all our documents, but is this the right decision?

In the evolving world of media, differentiating between a print publication and an online publication seems a bit outdated. The online version of The Wall Street Journal gets about 8 million readers to the print edition’s 1 million. Many of the best-read news outlets don’t even have print editions. Others, like SmartMoney, have announced that their print editions will cease to print at all.

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Written on August 8th, 2012 by
Categories: Communication, Miscellaneous Musings, Public Relations | 5 Comments »

Jordyn Wieber at the Summer Olympics 2012

We’ve all seen the many shots of Jordyn Wieber bursting into tears when she heard that teammates Gabrielle Douglas and Aly Raisman would be moving on to the all-around gymnastics finals at the 2012 London Olympics without her. A New York Times editorial by Frank Bruni likened the media sensationalism to “the Real Housewives of the Uneven Parallel Bars” and called the coverage “melodramatic, voyeuristic and borderline sadistic.” I think Mr. Bruni is being a bit melodramatic himself, but he does have a point. Representing America is a lot of pressure to put on teenagers, especially when they've been gearing up for those few minutes of qualification time virtually their entire lives.

A heartbreaking loss is something that all athletes deal with at some point, but that doesn’t mean the gracious loser communications playbook comes easily. Wasn’t that how any 17-year old whose dreams have just been crushed would react? I’ve seen teenagers react more emotionally to getting a B- on a science test. And they didn’t immediately have to deal with the press pit that Jordyn did.

And even when Jordyn pushed past the media, trying to pull herself together, they caught up with her pressing for an interview. I was so impressed by how she pulled herself together and hit all the right talking points, despite her clear emotional distress. It takes a real presence of mind to remember to be appreciative of the opportunity, happy for teammates, and excited for what comes next, all while fighting back tears.

Jordyn’s statement to NBC was: "It's a little bit of a disappointment. It's always been a dream of mine to compete in the all-around at the Olympics and shoot for that gold medal. I'm really proud of Aly and Gabby both and I'm happy that they both made it to the all-around and I'm glad that I'll be able to help the team out in team finals."

While these messages may have been slipped to her in advance by a team of communications professionals, we all know how critical delivery is. She hit all the right points and didn’t stray out of bounds. She should get a PR medal for handling this devastating situation so well. And who knows, maybe those tears - not to mention the gold medal performance she turned in yesterday in the team finals - will turn into endorsements down the road. America loves a good story. End of Story

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Written on August 1st, 2012 by
Categories: Communication, Media, Public Relations | 1 Comment »

There’s no “I” in team. We’ve all heard that one. But there is a “me,” provided you move the letters around a little. Why am I starting this blog post with a ridiculously overused corporate cliché? Because the person who made it up realizes that “I” and “me” are entirely different words with entirely different meanings. This post is all about “me” (the word “me,” that is).

“Me” has an unfairly bad rap. In both writing and conversation, people frequently tend to substitute the perfectly correct and appropriate accusative form of the pronoun with the nominative form. This is grammatical over-compensation, and over-compensating doesn’t work any better here than it does on that balding guy with the sports car.

There are lots of situations where it is not only perfectly acceptable to use “me” instead of “I,” but actually preferable. We all know it’s wrong to say “Me and Rick are going out after work.” But it is equally wrong to say “Let Rick or I know if you want to go out after work.” If the second sentence doesn’t look wrong to you, take Rick out of the sentence (“Let I know if you want to go out after work”). Sounds ridiculous, right? It is. I’ve heard or read the following nerve-rattling sentences over the past few weeks (names have been changed):

 “Please send the report to Nancy and I after you’ve had a chance to review.”

“She left the package with Ron and I.”

“Please let David or I know what time you’ll arrive.”

“He requested a service from Jim and I.”

“Would you like to schedule a call with Bob and I?”

Hopefully, reading these five sentences made you want to take out your red pen. The use of “I” in these sentences does not make them sound more formal or professional. What they taught us in middle school should be just as important in business writing. “I” is a subject; “me” is an object. It’s as simple as that. As I type these blatantly incorrect sentences, Microsoft Word’s spelling and grammar function is kicking in, telling me to substitute “me” for “I.” If Microsoft Word can get it right, we should all be able to. And feel free to give me grief about being a total grammar nerd because I can handle it. Can you?

So which common grammar errors tick you off the most? Please comment below. Just watch your pronoun choice! End of Story

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Written on July 19th, 2012 by
Categories: Industry Tips, Miscellaneous Musings | 5 Comments »

Following his annual meeting with Berkshire Hathaway investors over the weekend, Warren Buffett sat down with Becky Quick from CNBC for a special edition of Squawk Box. At exactly 6:52 AM, they started to discuss whether or not the banks today are “too big to fail.” Andrew Ross Sorkin (who, as author of the best-selling book Too Big to Fail, certainly understands this topic) asked Buffett about Glass-Steagall, and if he thought the 2008 crisis would have happened if the act hadn’t been repealed. Buffett’s answer essentially was, well, it’s complicated.

For those who aren’t caught up on their Depression-era history, the Glass-Steagall Act of 1933 effectively built a wall on Wall Street, separating banks that did risky investing from those that did basic lending. In 1999, President Clinton signed a bank deregulation bill, Graham-Leach-Bliley, that broke Glass-Steagall as if it were… glass. Graham-Leach-Bliley is often cited as a cause of the ‘08-‘09 meltdown. Warren Buffett here acknowledges that while the act likely did contribute to the financial meltdown, it’s much more complicated than “too big to fail.” Buffett’s exact words, actually, were “size did not solve the problem!”

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Written on May 10th, 2012 by
Categories: Communication, From the News, Wall Street | No Comments »